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Remote Work and Workforce Risk: What We Learned from the Great Resignation

As the dust settled on the pandemic’s peak, businesses across Australia and New Zealand faced an unexpected second wave—the Great Resignation. Skilled professionals in IT, risk, and finance left in record numbers, while others silently disengaged in hybrid environments. It wasn’t just a talent shortage—it was a capability crisis.

At the same time, the push to embrace hybrid work raised complex questions for boards and HR leaders:

  • How do we monitor productivity ethically?
  • How do we retain high performers while maintaining accountability?
  • How do we protect our systems when employees are everywhere?

At Cybertech Risk Consultants, we’ve worked with clients navigating this new terrain—balancing flexibility with oversight, and autonomy with assurance.


💼 Top Workforce Risks That Emerged (2020–2022)

  1. Leadership Gaps and Burnout
    High turnover among mid-level and senior managers created execution risk. Remaining staff carried additional responsibilities—often without additional support—leading to burnout and disengagement.
  2. Capability Dilution in Critical Functions
    Risk, finance, and IT teams lost deep institutional knowledge. With fewer hands and more compliance pressure, many organisations faced mounting control fatigue.
  3. Productivity Monitoring and Trust Breakdown
    Employers sought new ways to track remote worker productivity—ranging from time trackers to screen monitoring. Done poorly, these efforts damaged trust, morale, and retention.
  4. Access Management and Shadow IT
    Home networks, personal devices, and unsanctioned apps introduced new attack vectors. Many lacked formal processes for secure remote access, identity management, and data governance.

🔧 How We Help

At Cybertech Risk Consultants, we help organisations reframe workforce risk through a practical, risk-aligned lens:

  • Productivity Risk Assessments: We help evaluate whether your approach to hybrid performance management is sustainable, ethical, and measurable.
  • Capability and Capacity Mapping: We assess internal gaps in critical functions and help you plan for succession, recruitment, and upskilling.
  • Secure Access Reviews: From VPNs to privileged accounts, we identify where your remote access posture needs tightening.
  • Digital Oversight Strategy: We design people-first monitoring strategies that protect the business without damaging culture.

🚀 The Future of Work Requires Resilience

Remote and hybrid work are here to stay. But flexibility without strategy is just risk by another name.

Now is the time to re-evaluate your people, processes, and platforms—and ensure they’re aligned to your mission and control expectations.

📩 Talk to us about uplifting your workforce resilience—before the next resignation hits your key person risk.

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